Privacy Policy and Terms and Conditions
The ProCME Group respects the privacy of its customers and suppliers. This Privacy Policy describes who we are, for what purposes we may use your data, how we process it, with whom we share it, how long we retain it, as well as the ways to contact us and exercise your rights.
1. Who are we?
Your data will be processed by the ProCME Group*), hereinafter “ProCME” or “we”. This company is responsible for the processing of personal data within the meaning of the General Data Protection Regulation.
For questions related to the processing of your personal data, please contact us by sending an email to: protecao.dados@grupo-procme.com
2. Why do we need your information?
ProCME will process your personal data for the following purposes:
- Customer and potential customer management
The processing of your data is necessary for the performance of the contract to be concluded between you and PROCME, or for the execution of pre-contractual measures at your request. If you do not provide your data, we will not be able to provide you with the requested or contracted services. Your data will be retained for this purpose for the period necessary for the exercise of the respective rights.
The personal data of customers may be processed by ProCME for the purpose of litigation management. The legal basis is the existence of a legitimate interest on the part of ProCME, and the data will be retained for the period necessary for the exercise of the respective rights.
CME – Construção e Manutenção Electromecânica, SA, NIF/NIPC: 501369295; headquarters: Lagoas Park, Edifício 11, Piso 0, 2740-270 Porto Salvo
ProCME – Gestão Globa de Projetos SA, NIF/NIPC: 505223635; headquarters: Lagoas Park, Edifício 11, Piso 0, 2740-270 Porto Salvo
Tecneira, Tecnologias Energéticas, SA, NIF/NIPC: 504835408; headquarters: Lagoas Park, Edifício 11, Piso 0, 2740-270 Porto Salvo
IMOCME – Imobiliária, S.A., NIF/NIPC: 505581876; headquarters: Lagoas Park, Edifício 11, Piso 0, 2740-270 Porto Salvo
GNI – Gestão de Negócios Internacionais, SGPS, S.A.; NIF/NIPC: 505367181; headquarters: Lagoas Park, Edifício 11, Piso 0, 2740-270 Porto Salvo
- Marketing
ProCME may process your data to send you information about its products and services. This data processing will only be carried out with your consent, given at the time or through a form. If you consent, you will receive marketing communications via email. Failure to provide your personal data (name and email) prevents ProCME from sending you commercial communications. You may object to this data processing at any time.
Your data will be retained for this purpose for 6 months after the last contact (in the case of regular contacts) or 1 year (in the case of sporadic contacts).
- Management of complaints and contacts received by ProCME
You can send us, via the email address apoiocliente@grupo-procme.com or the phone number 808 50 10 10, suggestions or complaints regarding the services provided by ProCME. Your personal data will be processed based on the legitimate interests of ProCME and your consent. ProCME collects your data to analyze and resolve the situation underlying your suggestion or complaint.
Your data will be retained for this purpose for the time necessary to resolve your issue, for a maximum period of 10 years.
- Supplier/subcontractor management
The processing of your data is necessary for the performance of the contract to be concluded between you and PROCME, or for the execution of pre-contractual measures at your request. If you do not provide your data, we will not be able to fulfill the assumed contractual obligations. Your data will be retained for this purpose for 10 years.
The personal data of suppliers may be processed by ProCME for the purpose of litigation management. The legal basis is the existence of a legitimate interest on the part of ProCME, and the data will be retained for the period necessary for the exercise of the respective rights.
The data of ProCME’s suppliers, particularly of employees, may be communicated to ProCME’s customers to comply with legal or contractual obligations.
3. Will my information be shared with others?
Your personal information may be disclosed:
- Within the PROCME Corporate Group. The group companies are specialized by areas of activity and the services requested from one company may be processed by another, more suited to the activity in question. It is also worth mentioning that there is a shared corporate services logic within the group.
- Third-party service providers / subcontractors of PROCME. If you are our customer or supplier, your personal data may be processed by companies subcontracted by PROCME, namely for website hosting, email, etc. Only the personal data necessary for the provision of the service in question is provided to these companies.
Personal data may also be accessed by internal and external auditors of the ProCME Group, with the guarantee that it will be kept confidential and will not be used for purposes other than the audits.
Your data will be processed primarily within the European Union. Any transfers of data outside the European Union will be subject to appropriate safeguards.
4. What are my rights?
At any time, you may request from us:
- Access to the information we hold about you.
- Rectification of the information if it is inaccurate or incomplete.
- Erasure or restriction of processing of your personal data.
- If the processing depends on your consent or agreement and is carried out by automated means, you have the right to receive the personal data previously provided, in a structured, commonly used, and machine-readable format.
Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that the sharing of personal data is only done with its owner.
You should bear in mind that in certain cases (for example, due to legal requirements) your request may not be immediately fulfilled.
In any case, you will be informed of the measures taken in this regard, within one month from the moment the request is made.
You also have the right to lodge a complaint with the National Data Protection Commission www.cnpd.pt
- Right of access
The data subject has the right to obtain from ProCME confirmation as to whether or not personal data concerning them is being processed, and, if that is the case, access to the personal data and to the information provided by law.
If you request more than one copy of your personal data being processed, PROCME subjects this service to the payment of a fee for administrative costs.
- Right to rectification
The data subject has the right to obtain from the PROCME company, without undue delay, the rectification of inaccurate or incomplete personal data concerning them.
- Right to erasure of data (“right to be forgotten”)
The data subject has the right to obtain from the PROCME company the erasure of their data, without undue delay, and the company has the obligation to erase the personal data without undue delay where one of the following grounds applies:
– The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
– The data subject withdraws consent on which the processing is based (in cases where processing is based on consent) and there is no other legal ground for the processing.
– The data subject objects to the processing and there are no overriding legitimate grounds for the processing.
- Right to restriction of processing
The data subject has the right to obtain from PROCME the restriction of processing where one of the following applies:
– The accuracy of the personal data is contested by the data subject, for a period enabling PROCME to verify the accuracy of the personal data.
– The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead.
– PROCME no longer needs the personal data for the purposes of the processing, but the data is required by the data subject for the establishment, exercise or defense of legal claims.
– The data subject has objected to processing, pending the verification that the legitimate grounds of the controller override those of the data subject.
- Right to data portability
If the processing depends on the data subject’s consent and that consent has been given by automated means, the data subject has the right to receive the personal data concerning them and which they have provided to PROCME in a structured, commonly used and machine-readable format.
- Right to object
In cases where data processing is carried out for the purposes of the legitimate interests pursued by PROCME; or 2) data processing is carried out for direct marketing purposes or 3) profiling, you may also, at any time, object to the processing of your personal data.
5. Can I withdraw my consent later?
If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not affect the lawfulness of processing based on consent before its withdrawal, nor the subsequent processing of the same data, based on another legal basis, such as the performance of a contract or a legal obligation to which PROCME is subject.
If you wish to withdraw your consent, you can contact us at: protecao.dados@grupo-procme.com
6. How does PROCME use cookies and similar technology?
To provide a better service to the user, we use cookies, which are small text files placed on the hard drive by a web page server. This technology is used by PROCME mainly to:
- Allow us to know who our visitors are and, in this way, provide a better, safer, and more personalized service.
- Understand the performance of our sites and anticipate their update and improvement to meet the expectations of our customers. Each visitor corresponds to an individual cookie, thus guaranteeing the privacy and security of data. The presentation of statistical data is done in an aggregated manner, not allowing the identification of the visitor individually.
7. Do you have any questions?
If you have any questions regarding the processing of your personal data, or wish to exercise any of your rights, please contact us: protecao.dados@grupo-procme.com
Occasionally, ProCME will update this Privacy Policy. We ask you to periodically review this document to stay up to date.
Last updated: April 2, 2018
Cookie Policy
The PROCME Website (the “Website”) uses “Cookies” and/or similar first-party and third-party technologies, in accordance with the provisions of this Cookie Policy. You can decide whether you wish to install cookies that are not considered strictly necessary.
By accepting the Cookie notice, you are giving your consent to the installation and configuration of the cookies you have selected and about which you have been previously informed (except in cases where you have modified your browser settings to reject all or certain types of Cookies by default). You can change the Cookie settings at any time by withdrawing your consent.
Due to the way Internet communication standards work, accessing websites may involve the use of Necessary Cookies.
1. What is a Cookie?
Cookies are files that contain small amounts of information that are downloaded to the user’s device when visiting a web page.
The main objective is to recognize the user whenever they access the website, also allowing to improve the quality and offer a better use of the site, aiming to simplify navigation.
Cookies are essential for the functioning of the Internet; they do not damage the user’s equipment or device and, if enabled in your browser settings, they help identify and resolve possible errors in the operation of the website.
2. Use of Cookies
When accessing the website, the user must accept the use of Necessary Cookies on their devices as they are essential for the normal functioning of the website. If you disable this type of Cookies, navigation on the website may be compromised and some of the website’s functionalities may not work properly. Specifically, PROCME uses Cookies for the purposes identified below.
If PROCME comes to use other Cookies for the purpose of providing more and better services, the user will be duly informed.
3. Categories of Cookies used on this website
- Necessary Cookies: are essential to allow the user to navigate the Website and to access features such as profile and exclusive areas for customers. They do not collect information about the user that can be used for marketing purposes. This category of Cookies cannot be disabled.
- Analytical Cookies: allow quantifying the number of users and carrying out the measurement and statistical analysis of how users use the Website. Navigation on the Website is analyzed with the objective of improving the provision of products and services. This data is collected and processed anonymously. They are mostly Third-Party Cookies and of a merely functional nature, so they are not strictly necessary or essential.
- Preference Cookies: allow the websites to remember the preferences and choices of the users on the Website, including username, region, and language. These Cookies can remember your preferences to improve your browsing experience.
- Advertising Cookies: allow managing more efficiently the offer of advertising spaces that exist on the Website, being able to analyze browsing habits and show advertising related to the user’s browsing profile. They are mostly Third-Party Cookies and of a merely functional nature, so they are not strictly necessary or essential.
